Shipping
Shipping Policy
Canada Post's strike has put a massive strain on logistics all around Canada. With other courier companies like UPS and Purolator limiting their services in an effort to resolve the backlog caused by increased holiday volume on top of the additional parcels moved by Canada Post, we cannot guarantee shipping services will continue to be available and urge all customers to expect delays.
UPDATE: December 16th
Shipping services resumed with Purolator and Canada Post.
- Canada Post orders will not leave until Thursday, Dec 19.
- Purolator orders will continue to ship out daily.
Canada Post Negotiation updates
For local customers:
Proof of Age Required
United States
Australia (No Longer Able to Ship)
- From 1 January 2024, the import of disposable vapes is prohibited unless the importer holds a license and permit issued by the Office of Drug Control (ODC) under the PI Regulations.
- From 1 March 2024, the import of other vaping goods, including devices, accessories, and substances, will require a license and permit issued by the ODC.
Please note, if you receive a tracking number during a weekend or major holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day. (Usually Monday)
We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.
Typically, In-stock orders placed before 1:00 PM MST will go out the same day.
- British Columbia - Appx 3 Business Days
- Alberta - Appx 3 Business Days (Calgary = 1 Day, Edmonton = 2 Days)
- Saskatchewan - Appx 4 Business Days (Saskatoon & Regina = 3 Days)
- Manitoba - Appx 4 Business Days
- Ontario - NO SHIPPING
- Quebec - NO SHIPPING
- New Brunswick - Appx 8 Business Days
- Nova Scotia - Appx 8 Business Days
- PEI - Appx 8 Business Days
- Newfoundland - Appx 8 Business Days
- Nunavut - NO SHIPPING
- Northwest Territories - NO SHIPPING
- Yukon - Appx 13 Business Days
Please note all shipping times are appx and may be delayed if you live in a remote area of your province or if the shipping carrier has weather delays. If you require your package sooner than we offer with the free shipping option you can upgrade to Xpresspost for a fee and usually gets to you in half the amount of time.
International Shipping Disclaimer
- You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
- As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
- If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Delivery Timing
Gas City Vapes Inc. does not guarantee at any time a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance.
Shipping Terms
Gas City Vapes Inc. is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
Gas City Vapes Inc. cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
If you have any further questions please feel free to contact us at
sales@gascityvapes.com
